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Coronavirus Update

A message to our loyal customers regarding the Coronavirus

Our team at Master Dry Cleaners has been watching the news break daily in regard to the current outbreak of the Coronaviris (Covid-19)

We are taking this extremely seriously, with the health, safety and wellbeing of our staff and customers as our priority. As of today, all stores will be operating business as usual. This may change in the coming day as further advice is given by the relevant authorities.

Actions:

We have decided to take the following measures that will apply immediately to all stores to ensure the health and safety of our staff and customers.

  • All stores will cease to take CASH as a payment method as of Tuesday 17-03-2020. We ask our customers to use a debit or credit card.
  • Our delivery team will cease to deliver to office buildings in the CBD and St Kilda Rd as of Tuesday 17-03-20. All customers will be notified directly of this and will be given some alternative delivery points
  • Regular deliveries to households and apartment building will remain as per our normal schedules (Monday/Thursday or Tuesday/Friday)

Now is a good time to utilise our FREE Pick up and Delivery Service

Master Dry Cleaners provides a pick up and delivery service, so please let us know if we can help in any way. If you have orders in stores, or are at home and do not wish to come into the store, please call us on 1300 885 245 to arrange a pick up or collection.

Cleaning process and COVID-19

There is no definitive research on how long or even whether the virus lives on clothes and textiles, however according to our chemical suppliers, all bacteria and viruses, including Covid-19, are destroyed in both of our dry cleaning and wet cleaning processes.

This is due to the disinfectant levels in our washing, the dry cleaning solvents that we use and our drying temperatures that are between 40 – 70 degree Celsius, which will not allow micro-organisms to survive.

If you are planning on cleaning garments or textiles such as bedding, furnishing and other linens, please let us know if we can help.